To load balance to your fulfillment account click the "load balance" button on your Yaballe Balance page.
1. Type the amount you want to load first and choose your desired Payment Method (PayPal / Payoneer Balance / Credit Card / Wise):
2a. After choosing "Pay with Payoneer", you will see the remaining Balance on your Payoneer account.
NOTE: If you also have a credit card attached to your Payoneer account, this amount might include funds allocated to the card too. In such login to your Payoneer account to see how much money you have on the remaining free balance regardless the credit card.
2b. You can switch to a different Payoneer account, using "Add a Payoneer account" button:
2c. If you choose PayPal, you will be taken to your PayPal account login next:
NOTE: Both for Payoneer & PayPal we only support balance loads from the remaining balance.
3. You may also choose loading balance through Credit Card via Stripe:
After selecting 'Credit or debit card' option, just add in the credit card details from the new window that will open and click on Pay at the bottom right part of the page:
4. You may also choose loading balance through Wise:
You will be redirected to Wise with a pre-filled description (unique code used by Roksy INC) and the amount you chose. Choose how to pay:
You may also scan the QR Code to pay:
Once the payment is done, you'll receive a notification through Wise and the balance will be loaded through the platform afterwards, almost instantly.
Note: Supplier fee of 1% (Payoneer) | ~3% (Paypal) | ~3% (Wise) | ~4-5% (Stripe) will still apply.
Fee Breakdown: Understand Your Loading Fees
A supplier fee applies when you load your Yaballe fulfillment balance. The approximate fees vary depending on the payment method:
- Payoneer: 1%
- PayPal: Approximately 3%
- Wise: Approximately 3%
- Credit or debit card (Stripe): Approximately 4-5%
On the Load Balance page, the Fee Breakdown section includes an information (i) icon next to its title to help you understand how fees are calculated.
- Hover over the (i) icon to display the tooltip: “Click to learn how fees are calculated”.
- Click the (i) icon to open the Yaballe Balance Load Fees help article in a new tab.
Note: The displayed supplier fees are approximate and may vary depending on the payment method and transaction. Review the Fee Breakdown section before confirming your payment.
FAQs
1. Which payment methods can I use to load my Yaballe balance?
You can load your balance using PayPal, Payoneer Balance, a credit or debit card through Stripe, or Wise.
2. Can I use funds allocated to my Payoneer credit card?
Only your available Payoneer balance can be used. If funds are allocated to your linked credit card, check your Payoneer account to confirm how much balance is available for payment.
3. Can I load my balance using a credit or debit card?
Yes. Select the credit or debit card option through Stripe, enter your card details, and click Pay.
4. How much is the supplier fee for loading my balance?
The approximate supplier fee is 1% for Payoneer, 3% for PayPal, 3% for Wise, and 4-5% for Stripe. You can review the applicable fees in the Fee Breakdown section before completing your payment.
5. How can I learn more about the fees?
On the Load Balance page, hover over the (i) icon beside Fee Breakdown to see the tooltip, then click the icon to open the Yaballe Balance Load Fees article in a new tab.
6. How long does it take for my balance to update after paying with Wise?
Your balance is usually updated almost instantly after the payment is completed, although processing may occasionally take longer.
Related Links
Fulfillment by Yaballe overview - User Instructions
Managed Account AO - manual balance load
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