When working in the Auto-ordering by Your Yaballe Accounts mode, you are required to add to Yaballe the details of your Amazon buyer accounts so the Yaballe system can use it to automatically place orders - according to the price range and processing rate you have defined.
If Yaballe cannot properly connect to your Amazon buyer account, it will set the account status to off in the accounts table in Yaballe > ORDERING > AUTO-ORDERING by Your Amazon Accounts, and will not try to use it as long as it is in off state.
The following table lists the possible reasons for an account to be in off state, and what to do before you can turn it on:
Potential Issue | What to do? |
Your account was restricted by Amazon, so ordering with it is no longer possible |
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Your Amazon account credentials (user + password) changed or are incorrect in Yaballe |
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You're Amazon account is set with 2FA, and the 2FA key changed or are incorrect in Yaballe |
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You're using a proxy to access your Amazon account and the proxy details' changed or are incorrect in Yaballe |
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Your proxy is dysfunctional Note: proxy issues are common and typically temporary. Yaballe will alert of an issue and turn the account status to off - after 36 hours of consistent proxy failure |
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