Initial Setup
1 - Open a Yaballe Account (Sign Up)
Sign-up to Yaballe right now!
2 - Set Lister & Monitor Preferences
Tailor the system to your needs from the get go:
General Item Settings
eBay Sync Policy Settings
Source Filters Settings
Templates Settings (API users only)
Vero, ASIN & Keywords Settings
Auto Messages (API users only)
3 - Enable Store Connection
4 - Migrate Already Existing Listings (if needed)
Ensure the continuity of your best sellers, choose your migration path and contact our support for assitance:
- From other API monitor → To Yaballe API
- From other Non-API MIP monitor → To Yaballe Non-API MIP
- From other Non-API Extension monitor or manual working model → To Yaballe Non-API MIP
Note: migration process differs based on the monitor solution you are migrating from and the Yaballe solution you are migrating to.
5 - Create New Listing (if needed)
- Single Item listing (Auto-Lister)
- Bulk listing (Bulk Lister)
- Use Yaballe Product FInder to initiate listing process for you
- Use AI titles optimizer to improve your titles
6 - Set Ordering Method
- Manual -- do nothing
- Auto-ordering (your buyer account) -- buy AO credits + TC credits + link Amazon account/s - (one pool for all linked accounts)
- Managed Account (fulfilled by Yaballe) -- enable (support) + load balance + TC credits - (one pool for all linked accounts)
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Hybrid mode (Auto Ordering for orders above split price and Fulfillment for orders below split price)
7 - Set Tracking Conversion Method & Source Origin
- No conversion -- do nothing
- Convert AMZL order only (on shipping) -- buy TC (Tracking) credits (one pool for all linked accounts) + choose option
- Convert all orders instantly (on ordering) + single sender address -- buy TC credits (one pool for all linked accounts) + set address + in AO by user choose Aquiline or Coretrails. In AO by Yaballe conversion will be to Coretrails only.
8 - Set Subscription Plan (when need to, post trial)
- Choose a Plan (eBay connection method + number of listings + payment method)
- If you already have another Yaballe Account that has a plan you can add the new Yaballe account from within the existing account's Account & Billing Settings for them to share plan / AO credits pool / TC credits pool / FF balance pool + dashboard data + warnings + all accounts orders page).
Initial Usage
1 - Manage Orders
- Track order (sold items)
- Add order
- Re-order
- Exclude order
- Force order
- Cancel order
- Return order (label)
2 - Mind Potential Blockages
- TC (tracking Conversion) Credits balance run-out
- AO (Auto Orders) Credits balance run-out
- Managed Account (Fulfillment) Load Balance - run-out
- Subscription monthly charge failure
- eBay Token disconnect / MIP Token expired
- eBay policies changes need syncing
3 - Use Kai - Yaballe's AI copilot to assist you with your next steps
Kai has access to or knowledge base, as well to your use data, which enables it to be able to provide you tailored answers and recommendations about your account status. Feel free to chat with it any time, click here to see how.
4 - Use Yaballe Support Center to Learn
5 - Contact Yaballe Support for Help
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Monitor Issues:
- Cannot login to my account
- Auto-Lister / bulk-lister issue
- Item cost / stock inquiries
- Report VeRO
- Non API (MIP)
- Account Missing in Accounts List
- Auto Orders Issue
- Other Monitor Issue
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Fulfillment Issues
- Cancel Order
- Place Order
- Track Order/Delivery
- Get Return Labels
- Returned Products/Refunds
- Other Issues
6 - Escalate Urgent Issues to Yaballe Managers
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