*** ONLY SUPPORTED IN YABALLE API VERSION***
In order to start the service you need to log in to Settings > Auto messages (available only on certain subscription plans).
The service allows the monitor to send multiple messages to the buyer as defined. Thank you message after the sale, positive feedback to the buyer, a message about sending the product includes a tracking number update & a feedback request after X days.
All messages go through your eBay inbox and can be seen in your eBay outgoing mail.
How will you know that the message was sent?
The messages sent can be seen on the SELLINGS page underneath the eBay Id numbers as small grey envelopes. Their color changes to green as the message is sent. Hoovering the envelope with your mouse would show the name of the message:
How to enable the service?
To enable auto messages, simply check the check-boxes on the left of each option.
It is important to note that the wording we have attached is a suggestion only and can be modified as you like, just keep in mind NOT TO TOUCH TAGS IN CAPITAL LETTERS: LISTING_TITLE, BUYER_NAME, TRACKING_NUMBER, CARRIER, FEEDBACK_PAGE_LINK - they would be replaced with real information once the message is sent. Example:
Notifications will only be valid for new sales, which you would receive after you set the settings.
NOTE: There is no way to stop auto messages for an order, which was already synced into yaballe, since the code for their activation is set with future commands right after the order row appears in Yaballe. Deleting the order row from SOLD ITEMS will not help either. :-)
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