Choosing Your eBay Connection Method

When connecting your software to an eBay store, you have two primary options:

1. API Connection (Fully-automatic)

2. Automatic Non-API Connection

Why Non-API is the Standard for New Stores

For new or young eBay accounts, user data strongly indicates that the Automatic Non-API method—when paired with Coretrails or Aquiline tracking—is the current best practice. By preventing eBay from immediately flagging the store as a dropshipping account, this setup delivers four major advantages:

• Smoother Scaling: Avoids triggering immediate, restrictive account verifications.

• Easier Growth: Allows you to increase your eBay selling limits with less friction.

• Higher Visibility: Generates significantly more organic and promoted traffic.

• Account Safety: Decreases the overall risk of store restrictions or sudden closure.

⚠️ Important Note for Existing Stores: If your store is already connected via an API and has been flagged by eBay, switching it to Non-API at this stage is unlikely to remove or change that flag. This strategy is highly effective primarily for fresh or young accounts.
 

Q&As

Why is the Non-API connection recommended for new eBay stores?
According to user experience, the Automatic Non-API connection helps protect new stores from being instantly flagged by eBay as a dropshipper. When combined with Coretrails or Aquiline tracking, this method helps you avoid initial account verifications, increase your selling limits more easily, generate more traffic, and lower the risk of restrictions or account closure.

If I move my existing API store to Non-API, will it remove the dropshipper flag?
No. Moving an existing store that has already been using the API connection over to Non-API is unlikely to change how eBay has already flagged the account. This best practice is primarily effective for new or young accounts.

What are the main speed differences between the two methods?
The API connection is fully immediate for monitor updates (price, stock, listings) and order syncing. The Non-API connection has a slight delay, taking up to 30 minutes for updates and order syncs, and between 30 minutes to 3 hours for bulk listing.

What features will I lose if I choose the Non-API method?
The Non-API method does not support:

• Multi-variation items from Amazon or AliExpress.

• Automated buyer messaging and feedback generation.

• Automated exclusion of cancelled orders within the first hour.

• Unique description templates.

• Viewing your eBay limits directly inside your dashboard.

• eBay Motors.

How do I switch my store from API to Non-API (or vice versa)?
You will need to open a support ticket with the customer service team to request and process the switch between connection types. Note: the switch might not always be possible, please consult with our support before doing any changes on your own.