Yaballe uses your daily MIP Active Inventory Report to keep your Yaballe listings in sync with what is live on your eBay store. Without a new report every day, Yaballe can't pick up changes made on eBay, such as listings that ended there.
Prerequisites*
- Your eBay store is connected to Yaballe through MIP.
- A new Active Inventory Report must be available in eBay MIP every day. See the next section to check or generate it.
Important: don't edit or delete listings directly on eBay
When you use MIP, make all changes to your listings only through Yaballe. eBay itself recommends avoiding direct edits and deletions on eBay for MIP listings, because MIP can't pick up those changes.
Changes made directly on eBay can cause serious sync issues. For example, if you end a listing directly on eBay, Yaballe doesn't know it has ended. The next time Yaballe updates that listing, MIP treats the update as a request to keep it live and relists it under a new eBay item ID. You end up with an unwanted listing on eBay that Yaballe doesn't know about.
Generate the report in MIP
- In eBay MIP, go to REPORTS > Active Inventory.
- Check the reports table:
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Reports with type "Scheduled" appear daily: you're all set. No action needed.
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No reports appear: click the blue Generate Report button once a day, at any time. Yaballe picks up the report automatically once it's in MIP.
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Reports with type "Scheduled" appear daily: you're all set. No action needed.
Kai reminders
If Yaballe doesn't find today's report on your MIP account, Kai will remind you to generate one.
Fix & Sync
If anything needs your attention, you'll see it on the Fix & Sync page (under Repricer).
Filter by syncing status (Unsynced, Failed, In Process, Success), select listings and click Sync to Yaballe:
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IMPORTANT! As long as a report is produced in MIP every day, everything should stay in sync and you shouldn't need to take any extra action. If you see a lot of items on Fix & Sync, don't hesitate to contact our support team. We'll help you understand the cause. Please contact only Yaballe support about these issues. Our team knows how Yaballe works with MIP and is best placed to help. Please avoid contacting MIP support on this topic unless our support team advises you to. |
FAQs
Why do I need a new report every day?
The report tells Yaballe which listings are live on eBay. A daily report keeps your Yaballe listings up to date with any changes made on eBay.
What time of day should I generate it?
Any time. Yaballe picks it up automatically once it's in MIP.
I see "Scheduled" reports in MIP. Do I need to do anything?
No. Scheduled reports are created for you every day automatically.
What happens if I skip a day?
Yaballe can't update your listings for that day. Generate the report as soon as you can.
Kai reminded me to generate the report. What should I do?
In MIP, open Report > Active inventory and click Generate Report.
I've used MIP for months without generating the report. Why is Kai asking me now?
The requirement isn't new. What's new is that Kai now notices when today's report is missing and reminds you. Your listings have been monitored all along, and anything you create or update through Yaballe stays in sync. Without the report, however, Yaballe can't see listings that ended outside Yaballe, whether you ended them on eBay or eBay ended them on its own, those ended listings stay “active” in Yaballe. When Yaballe later updates one of them (price, quantity), MIP can treat the update as a request to keep it live and relist it under a new item ID. That creates listings you never wanted, which Yaballe doesn’t know about, so it is highly important to avoid.
Where can I see listings that need my attention?
On the Fix & Sync tab, under Repricer page in Yaballe.
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