The EBAY POLICIES settings options (available in Settings > EBAY POLICIES) allows you to set preference for your eBay-related policies and include these main categories:
These two setting options categories are complimentary. The BUSINESS POLICIES options allow you to sync your already-set eBay business policies to Yaballe monitor, should you have such policies already created in eBay. Then, the MONITOR PROFILES allows you to add on top of them and complete any settings that may be still needed to ensure proper policies are set per your preferences.
Note when you apply settings in Yaballe:
1. Always use the Save -> button on the button left to apply the settings changes.
2. Once you save your settings, it will take effect on your future listing immediately, and on your existing listings after the next monitor cycle.
1 - BUSINESS POLICIES Options
BUSINESS POLICIES options helps you sync your already-set eBay business policies to Yaballe monitor so they can be taken into account in the monitoring activities.
Note:
1. If you don't have business policies in eBay yet and only work with your eBay platform country suppliers (for example: Amazon.com or any other US supplier for eBay.com), you can skip these settings section and continue to MONITOR PROFILES options only.
2. If you do have business policies in eBay, you should always keep them up-to-date with the monitor by using the BUSINESS POLICIES setting options to sync eBay policies to the monitor and keep it up-to-date (explanation below).
It is imperative that you apply these settings from the get go.
The settings options (available in Settings > EBAY POLICIES > BUSINESS POLICIES) include:
| Option | Description |
| Update Policies from eBay |
Sync to the monitor all the eBay policies that are set in eBay. To use this option, click the Update Policies from eBay button.
Note: it is high imperative that you use this option every time you are making changed in eBay policies, and make sure to keep the monitor up-to-date.
Best Practice: use the Clear Policies from Yaballe option first, and only then use this the Update Policies from eBay option. |
| Clear Policies from Yaballe |
Clear from the Monitor only, any policies that may have been synced from eBay in the past. This won't effect your eBay account or any of the policies you may have set there. |
| DEFAULT PAYMENT POLICY | Best Practice: Instant Payment |
|
DEFAULT RETURN POLICY |
Best Practice: 30 days |
| DEFAULT SHIPPING POLICY | Best Practice: Free Shipping, 3-5 days with 3 days handling time |
BUSINESS POLICIES settings (Settings > EBAY POLICIES > BUSINESS POLICIES) page screenshot:
2 - MONITOR PROFILES Options
MORE options provides additional setting that could become useful and desired.
It is imperative that you apply these settings from the get go.
The settings options (available in Settings > EBAY POLICIES > BUSINESS POLICIES) include:
| Option | Description |
|
PAYMENT POLICY - (Obsolete) |
Obsolete since July 2021 (no need to fill it up). The Paypal email to where you receive payment from eBay for sold items. |
|
RETURN POLICY - Returns Option |
Here you mark / choose whether you are receiving product returns or not Note: Available Options: Best Practice: |
|
RETURN POLICY - Refund Option |
Here you mark / choose whether you are receiving product returns or not |
|
RETURN POLICY - Returns Within Option |
Here, you choose how many days it will take you to return the product: 14 \ 30 \ 60 days - return. |
|
RETURN POLICY - Shipping Cost Paid By Option |
Here, you choose who pays for the return of the product - is it the buyer? Or is it the seller? |
|
RETURN POLICY - Return Description |
Here, you have free text to write, which is what the buyer will see. You can write whatever you want or leave the selection - a default that already exists. |
|
SHIPPING POLICY - (Recommended Not To Change) |
It is recommended to leave it as FLAT |
|
SHIPPING POLICY - (Recommended Not To Change) |
It is recommended to leave the default |
|
SHIPPING POLICY - (Recommended Not To Change) |
It is best to leave it how it is, ie, 3 days Best Practice: leave the default value - 3 days. |
|
ITEM LOCATION - Location |
here you can set the name of a US city you ship from, comma and the first 2 letters of the US state this city belongs to. Make sure the ZIP you choose matches your city (you can check it in Google). |
|
ITEM LOCATION - (Recommended Not To Change) |
Set the location of your items - as it will appear in your listings (below the price in eBay).
Note: This will not be applied as account settings in eBay. To edit the item location of your existing listings, use the edit in bulk option in your eBay active listings page. |
|
eBay Seller Registration Country (Optional - leave blank unless you are a seller from Sri Lanka, Vietnam, Pakistan and eBay requires it) |
Set your eBay seller registration country - to include in your listings in case eBay requires it. Read more
To read more about when this is required: How sellers from Sri Lanka, Vietnam, or Pakistan can list items in eBay.com?
|
MONITOR PROFILES settings (Settings > EBAY POLICIES > MONITOR PROFILES) page screenshot:
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