Kai is Yaballe's AI co-pilot, a chat assistant built right into the app. You can ask it about your sales, listings, settings, or eBay best practices in plain language, and it answers instantly using your own account data. Kai also works proactively: it flags what needs your attention, such as a payment due, a disconnected store, or drafts ready to list, before you even ask. Kai is currently free for all Yaballe users.
Prerequisites
- An active Yaballe account
- A connected eBay store (recommended — Kai gives account-specific answers based on your data)
What Kai Can Do
Click the ✦ Kai button at the top right of any page to open the chat panel, type a question, and hit send. Here's what Kai helps with:
Analyze your sales. Kai pulls your recent order history, identifies your best-selling items, and calculates your total profit over any timeframe. Try: "What was my profit last month?" or "What are my top 5 sellers this week?"
Manage your listings. Kai searches your active inventory to check pricing, stock status, and performance metrics like views and watchers. Try: "Which of my listings have the most watchers?"
Review your settings. Kai looks up your current account configurations, including profit margins, return policies, and automated messaging, so you don't have to hunt through the Settings tabs.
Answer your questions. Kai knows Yaballe and eBay best practices, so you can ask anything from "How do I set up auto-ordering?" to general dropshipping guidance.
Explain listing errors. Click Ask Kai next to any Lister error, and Kai explains what went wrong and how to fix it (see below).
Alert you proactively. Kai flags the things that need your attention and suggests the next step (see below).
Not sure where to start? Use the Try Kai for... shortcuts under the chat box: Listings, Analytics, Sourcing, Pricing, and Reports.
Kai Keeps You on Track
Kai proactively lets you know when something needs your attention. Every alert appears as a Kai message, so you can reply, ask a follow-up question, or act on it right away.
| Area | What Kai alerts you about |
|---|---|
| Billing | A payment is due |
| Store connection | Your eBay store needs to be connected or reconnected |
| MIP | Your MIP token needs to be added or refreshed, your daily inventory report is missing |
| Listing | Your first listing, bulk drafts ready to publish, and active inventory reminders |
| eBay | A new notification from eBay (API users only) |
Urgent alerts, like a payment due or a disconnected store, appear whenever they apply. Reminders, like your first listing, appear at most once every few hours, so they don't repeat on every login or page refresh.
Kai Helps You Understand Listing Errors
When a listing fails, you don't need to decode the error message yourself. An Ask Kai button appears next to every error on the Single Item Lister and Bulk Status pages:
Click Ask Kai, and the Kai panel opens with an explanation of that specific error. Kai tells you what happened, why the listing failed, and how to fix it, often with a link to the relevant Help Center article. If you need more help, you can keep chatting with Kai in the same panel:
Kai and Onboarding
Kai is also your guide when you're new to Yaballe. On your first Dashboard visit, Kai greets you and asks whether you already have an eBay seller account. You can connect it right away, get help creating one, or skip and explore first. Skipping never blocks you. A dismissible Connect your Store reminder stays on your Dashboard, and Kai reminds you as well, until you connect.
From there, Kai walks you through your first listing:
- Product discovery: Kai shows you three winning products ready to sell.
- AI Title Optimization: Kai optimizes the product titles for eBay search.
- Drafts: Kai places the three ready-to-list items on your Drafts page. If you haven't published yet, Kai will remind you.
The only step that requires a connected eBay store is publishing. When you click List Item, Yaballe checks your connection in the background. If you're not connected yet, a quick popup helps you connect (with your PayPal/Payoneer email prefilled), and your listing then publishes automatically. No progress is lost.
FAQs
What is Kai?
Kai is Yaballe's AI co-pilot, a built-in chat assistant that answers questions about your account data and about Yaballe and eBay best practices. It also proactively alerts you when something needs your attention.
Is Kai free?
Yes, Kai is currently free for all Yaballe users.
How do I open Kai?
Click the Kai button (sparkle icon) in the top bar, next to your account menu. It gently twinkles until you open the panel. Kai is available on every page in the app, on desktop and mobile.
What kind of questions can I ask Kai?
You can ask anything about your business on Yaballe: "What was my profit last month?", "Which listings have the most watchers?", "What's my current return policy?", or general questions like "How does the Repricer work?"
Why is Kai sending me alerts?
Kai proactively flags actions that keep your account running smoothly, such as a payment due, a store that needs reconnecting, or drafts ready to list. You can reply to any alert to ask Kai for more details or help.
I updated my payment method. Why is the alert still there?
Payment updates can take up to 24 hours to process. The alert disappears once the payment goes through. If it reappears after 24 hours, the payment didn't succeed, so please check your payment details.
Why don't I see the same reminder every time I log in?
Non-urgent reminders, like your first listing reminder, appear at most once every few hours so they don't interrupt you on every visit.
What if Kai stops replying mid-conversation?
If your internet connection drops while Kai is answering, the panel will let you know the connection was lost. Once you're back online, just resend your question.
Does Kai see my account data?
Yes. Kai only uses orders, listings, and settings already available in your account to provide answers specific to your business. Your data stays private and secured.
Can Kai make changes to my account?
No. Kai provides insights, alerts, and suggested next steps. Any changes to your listings, settings, or payment details are made by you.
Can Kai be wrong?
Kai is powered by AI, and AI-generated content may contain mistakes. Review important details (pricing, policies) before acting on them.
Is Kai available in Japanese?
Yes. Kai, including all proactive alerts, is fully available in Japanese.
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