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Yaballe Settings - Link Multiple Accounts

Nogah Y.
  • Updated

This article explains how to link multiple Yaballe accounts into a single Cluster, allowing you to manage them under one active subscription and switch between accounts with one click. You’ll learn what resources are shared, key definitions, and how to link an additional account step by step.

 

Prerequisites / Requirements

  • A Yaballe Leading Account with an active subscription

  • An additional Yaballe account created as a standalone account (free trial is sufficient)

  • Login credentials (email and password) for both accounts

 

Overview: How Linked Accounts Work

When accounts are linked, they form a Cluster and share the Leading Account’s resources:

  • Listings Plan Limits – One shared listing quota across all linked accounts

  • TC (Tracking Conversion) Credits Pool – Shared across all users in the cluster

  • AO (Automatic Order) Credits Pool – Shared automatic ordering credits

  • Load Balance Pool – Shared funds for Managed Account or Fulfillment services

  • Auto-Ordering Settings – Amazon account details applied to all users

  • VeRO & Keywords Settings – Unified protection and keyword rules

  • “All Accounts” View (Sold Items) – View sales from all linked accounts together

  • Single BULK RESULTS Page – Manage bulk actions across all accounts

  • Unified Dashboard – Monitor the entire cluster from one dashboard

 

Key Definitions

  • Cluster: A group of linked Yaballe accounts sharing one subscription

  • Leading Account: The main account that holds the active subscription

  • Leading Email: The email address of the Leading Account, representing the entire cluster

 

Step-by-Step Instructions: Link an Account to a Leading Account

  1. Log in to your Leading Account.

  2. Navigate to Yaballe > Settings > Accounts > Additional Yaballe Connected Accounts.

  3. Click the Link Yaballe Account button:Screenshot 2025-12-15 at 13.06.49.png

  4. Enter the email and password of the Yaballe account you want to link:Screenshot 2025-12-15 at 13.05.26.png

  5. Click OK to confirm.

  6. Verify that the account now appears in the Additional Yaballe Connected Accounts dropdown menu under "ALL ACCOUNTS" (meaning that it can now use the shared cluster resources):

    Screenshot 2025-12-15 at 13.10.26.png


     

 

Optional Setting: Prevent Item Duplication

  1. Uncheck the Allow item duplication between accounts checkbox if you want to prevent duplicate item listings across linked accounts.

Screenshot 2025-12-15 at 13.08.11.png

 

Troubleshooting / Common Issues

  1. Issue: Error message appears after clicking OK
    Solution:

  • Confirm the linked account’s email and password are correct and written in small caps only.

  • Click OK on the error message and re-enter the credentials

2. Issue: Account cannot be linked
Solution:

  • Make sure the account was first created as a standalone Yaballe account before attempting to link it and that it it is not already linked to a different Yaballe cluster. If it is part of another cluster - it needs to be removed from Settings > Accounts of the leading email of the other cluster first. If the error persists - contact our support for help.

 

Frequently Asked Questions

Q: Can every account in a cluster change the subscription plan?
A: Yes. Any changes to the plan or credit purchases apply to the entire cluster.

Q: Can I unlink an account later?
A: Yes. Unlinking is possible any time from the Leading Account’s Yaballe Settings > Accounts tab.

 

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