If you source products from U.S.-based suppliers and want to sell internationally, Hipshipper provides a seamless solution. You ship domestically to Hipshipper’s U.S. facility, and they handle the international delivery, tracking, and customs process for your buyer.This article explains who can use Hipshipper, how it works, and how to enable and process Hipshipper orders in Yaballe.
Benefits
- Sell internationally even when your supplier ships only within the United States.
- Provide tracked international shipping.
- Simplify logistics: ship to a US address, and Hipshipper manages final delivery.
- Works for eBay.com.
Prerequisites / Requirements
- Active Yaballe account
- Store on eBay.com
- Amazon.com sourcing (for supported automated flows)
- Hipshipper account connected to your eBay store
- Orders shipping from the US to international addresses
Step-by-Step Instructions / Solution
1. What is Hipshipper?
Hipshipper is a third-party logistics provider that enables international shipping from US-based suppliers. You ship your order to Hipshipper’s US warehouse, and they handle the global delivery, tracking updates, and customs clearance.
👉 Learn More:
- Text Tutorial: Connect your store to Hipshipper
- Hipshipper – All I need to know (full guide)
2. Who Can Use Hipshipper?
Hipshipper is available for:
- eBay.com sellers
- Sellers who source from amazon.com
- Orders shipping from the US to international destinations
3. How Does It Work? (Order Flow in Yaballe)
Step 1: Global Order Detection
Whenever you receive an order shipping to a country different from your Yaballe eBay target, the order will fail with the “Global Order” error.
To locate these orders:
- Go to Yaballe → Sold Items
- Click Filters
- Filter for all orders with Global Order status
All errored orders, including Global Order, show an Edit & Retry button on the right.
Step 2: Open the Order
- Click Edit & Retry.
-
You will see your order details as they were imported from eBay:
Step 3: Click “Fill for Hipshipper”
Yaballe will automatically:
- Pre-fill the order shipping address with Hipshipper’s warehouse address
- Add Hipshipper’s delivery instructions
- Enable Cancel Auto Tracking
- This is required because Hipshipper updates global tracking directly in eBay, not Yaballe
- This is required because Hipshipper updates global tracking directly in eBay, not Yaballe
Step 4: Add Hipshipper Buyer Code
To finalize the Hipshipper-targeted order:
- Paste the Hipshipper Buyer Code into the Buyer Name field
- Click Retry Order
Step 5: Tracking Handling
Hipshipper provides the tracking number within an agreed timeframe after you pay them for the package.
Tracking is updated directly in eBay by Hipshipper, not by Yaballe.
This is why Yaballe auto-tracking must stay disabled for Hipshipper orders.
⚠️ Important:
Yaballe integrates with Hipshipper, but does not support issues caused on Hipshipper’s side.
For assistance, contact Hipshipper Support directly.
Troubleshooting / Common Issues
| Issue | Explanation | Solution |
| Order failed with “Global Order” | Destination country differs from your eBay domestic target. | Follow the steps above and process the order through Hipshipper. |
| Tracking not appearing in Yaballe | Hipshipper, not Yaballe, updates tracking. | Wait for Hipshipper to update tracking in eBay. |
| Weight mismatch | Yaballe pulls weight from the source listing. | Verify correct weight on the supplier’s page. |
| Order not routed to Hipshipper | Supplier may not be U.S.-based or the item is not from Amazon.com. | Ensure the item source is supported. |
Frequently Asked Questions (FAQ)
Q: How does Yaballe update the product weight from the supplier’s site?
A: Yaballe pulls the weight unit directly from the source listing and applies it per variation during listing creation.
Q: Does Hipshipper work with all Yaballe-supported suppliers?
A: Currently, Yaballe supports Amazon.com source items only for users who want to use Hipshipper services.
Q: How do I set up my Hipshipper account?
A: Watch the Hipshipper Tutorial Intro on YouTube, and follow:
- Text Tutorial: Connect your store to Hipshipper
-
Hipshipper – All I need to know (full guide)
For setup issues, contact Hipshipper Support.
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